CABINET VISION Training & Support

Included with an active Hexagon Software Maintenance Agreement (SMA)

Technical Support


The Hexagon Customer Portal

Track everything about your licenses and access to a comprehensive knowledge base. Access to your latest software downloads.



Enhance your Technical Support by accessing online forums. Get a fast and accurate response from Hexagon’s own techs and collaborate with thousands of other users.


Telephone Support

Joinery IT provide direct telephone contact for resolution of more involved issues.


Joinery IT TeamViewer Training and Support (Available)

A direct PC-to-PC service for up-skilling you and your team, also allowing our guys to resolve any issues. Initial training can be included with the purchase of CABINET VISION software
Hourly Rate $165 + GST per hour


Joinery IT Expert on Site (Available)

Where required, we can visit your site to help tailor your CABINET VISION system (Hourly rate applies. Additional costs may be passed on)

Product Development


Customer Portal

To ensuring the latest functionality, maximum productivity and efficiency. You’ll receive a new side-by-side version of CABINET VISION each year.
Download 4 builds for each version to receive updates and fixes to bugs.


Bug Fixes and Enhancement Requests

Report bugs and post your ideas on eSupport. Provide your valuable input into the modification and enhancement of existing product features and see them delivered through your software updates.


Adding new hardware to your setup

Apps created by Joinery IT for the current version of CABINET VISION, (available on the CV App Store) are included free for New Zealand based customers with current SMA.

Additional Benefits


License Protection

Ensures replacement of your Software License in the event of theft, accidental damage or fire.

Training, Support and Customisation

We understand that every business has its own unique challenges which require different levels of support and customisation.

Email to find out how CABINET VISION can be customised to fit your needs.